You may need to download the TCTrak app onto the handheld when you receive your device. You must set up a Google account before downloading the app. On the RS51 handheld computer:
- Swipe up on the main screen to access your apps
- Press "Play Store"
- Press "Search for Apps" bar and enter "TCTrak"
- Press the "Search" icon on key pad
- Locate the TCTrak app by 2nd Sight
- Press "install"
- Press "Open"
- Allow access when prompted
- Enter your Customer ID and Secret when prompted (located on your online Portal account or Customer Certificate)